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Is it Time to Shake-up Your Marketing Strategy?

Maximize your Lead Generation to enable Sales Transformation.

March 2016

Top 4 Questions to Ask Outsourced Inside Sales Providers

In any high-tech companies, you’ve decided to invest in an inside sales team to surface new sales opportunities and qualify leads. Just as many of those same companies, you’ve done the research on your options – outsourcing, insourcing, or a hybrid.  You’ve decided to go down the outsourcing path in order to ramp up as quickly as possible.

The rest is easy, correct?

But not so fast. You are now faced with a pile of outsourced inside sales firms, and choosing the wrong one can cost you time, money, and credibility. Continue reading…

This Women will Change the Merchant Service Leads Industry

Merchant services leads have earned a bad rap in recent years.

A quick browse of the Better Business Bureau’s website shows a wide variety of complaints against leading credit card leads, often accused of overcharging, adding hidden fees, binding customers to long-term contracts, and executing hefty fines when they try to escape.

Suneera Madhani had worked for one such company for more than two years when she began noticing a high volume of complaints. “I wrote down every time a customer had a complaint,” she says. “It was always about transparency and simplicity, and even just consistency in what they were being charged.”

Merchant Service Leads

Photo of Suneera Madhani; CEO of Fattmerchant

But by the time Madhani brought these complaints to her superiors and suggested changes that might improve customer service, they never expressed any interest in changing their tactics.

The merchant services industry is notorious for hidden fees and long-term contracts, just like the phone and insurance industries. Madhani says she believes she is ushering in a new era.

“I 100% believe the industry is changing,” she says. “If they’re not going to change they’re not going to survive.”

How Madhani’s Company work?

Fattmerchant charges the standard interchange fee from Visa and MasterCard, but offers three monthly subscription options with a transaction fee that isn’t tied to sales. Customers can choose between a $59 monthly subscription for 15¢ per transaction, a $79 plan for 10¢ per transaction, and a $99 plan for only 6¢ per transaction.

The end result, Fattmerchant is able to save its customers an average of 40% on their monthly bills.

Though she looks different than the average financial services CEO, and her company’s pricing model is different from other merchant services leads, Madhani says she has found that “different” is what many customers have been waiting for.

“She’s very knowledgeable—when you talk to her, you can see the passion she has for her business,” says Junior Smizmaul, the director of operations for Orlando-based VoIP phone service provider VOXtell. Smizmaul says VOXtell has worked with three other merchant services leads before switching to Fattmerchant.

Smizmaul explains his company has saved nearly 40% on its monthly merchant services bill since making the switch.

“It’s a great company to work with, and they’re doing a great job,” he says. “I hope they change the way the big companies work.”

Madhani says she doesn’t only want to change the merchant services industry’s pricing model. She is also determined to be a role model for women who are afraid to challenge the status quo in male-dominated fields.

The Do’s and Don’ts of Summer Email Marketing

It’s at long last here! The fresh possess an aroma similar to fall, the crunchy leaves, pumpkin flavor all around, and it must mean one thing… it’s authoritatively summer season! I need to concede; this is my most loved time of year. I am tallying during the time until subsequent to Thanksgiving so I can impact my summer music without disgrace, anyplace and all over in providing professional telemarketing services.

The Do’s and Don’ts of Summer Email Marketing

DO:

Set goals. Even with holiday-themed emails need goals, whether they are clicks, downloads or purchases. You need to think about the strategy behind each email – just like you would any other email.  This will ensure that you’re not just sending a holiday email just to send one in providing professional telemarketing services.

Get creative! Since there is such an up-tick of emails sent during the holidays – all with a similar theme, you need to find a way to stand out from the crowd. You can incorporate creativity into your email by thinking of a fun subject line, providing a creative offer or time sensitive discount, or creating a new asset about your product and the holidays.

Incorporate social. Your audience may not check their emails during the holidays as much as they normally do. So in order to capture their attention, make your holiday offer available on across all your channels – social, email, blog, etc.

DON’T:

Forget about other holidays! There will be tons and tons of emails around Christmas, Halloween and Thanksgiving – but don’t let the smaller, less celebrated holidays go to waste. Use lesser-known holidays as an opportunity to be creative and make a splash in providing professional telemarketing services. Did you know that we should all be celebrating ‘Sneak Some Zucchini onto Your Neighbor’s Porch Day’ on August 8th? That could be the next big marketing opportunity….

Miss out on sending awesome follow-up! After you have created a super-amazing, thoughtful and entertaining holiday email, your next step is to consider what you will do with the people that converted or showed interest. You can’t forget about creating a follow-up plan because it will take your program to the next level in providing professional telemarketing services. Well-planned, thoughtful follow-up will help close the sale, open up an opportunity to talk with a sales person, etc.…

Overdo it and spam your audience. This is easy to do – especially when we are all drinking way too much egg nog and getting creative with our punny subject lines. Don’t stray from your best practices when emailing your audience, even during the holidays. You wouldn’t want your unsubscribe rate to go up just because you thought the email with the subject line ‘Top Tips for Furtastic Howliday’ was a good idea in providing professional telemarketing services.

A Kick Start Recommendation for Marketing Technology Issues

 

I had a realization that reminded me of recent conversations with many of our leads whose marketing technology issue is starting to look like a kitchen drawer—full of unitaskers, gained through a variety of circumstances, without any real thought about how they fit into a well-functioning kitchen. These leads lacked a technology roadmap and hadn’t fully anticipated how these systems would integrate across their marketing technology issue and provide good insight in providing professional telemarketing services.

Kick Start Recommendation

So how can a marketer make informed decisions in this fast changing technology landscape while providing professional telemarketing services? Here are three recommendations for evaluating your marketing technology issue and kick start your sales lead generation:

  1. Address the Root Causes Before Taking on New Technologies

During the SiriusDecisions Technology Exchange conference, one of the key takeaways for marketing was to focus on people, process, and technology—in that order. I would suggest adding data into this framework, so focus on people, process, data, and then technology by the Inside Sales professional. Problems with people and process are real, as are issues with data and technology, so don’t rush into new technology adoption when your problem could be more fundamental. In fact, adding new technology without addressing the root causes in people, process, and data can mask or even further exacerbate the problem in Database Management.

  1. Develop a Technology Roadmap and Integration Strategy

Before rushing to buy the next new shiny object, have a plan first. Develop a technology roadmap that specifies what core components you need in your marketing technology issue. Once the core stack components are identified, then identify what gaps you still have and plug each with the right unitasker. Along with the roadmap, have an integration strategy that addresses how data and process will flow through the stack of Database Management.

While every company’s needs are different, in my opinion, here are the five essential components every B2B marketer should consider in their marketing technology issue:

  1. CRM
  2. Marketing automation
  3. Data management and integration
  4. Data visualization and reporting
  5. Content management and personalization
  6. Determine How You Will Measure before You Buy

Before you commit to a new marketing technology solution, ask yourself and your Inside Sales professional: How will you measure and keep track of the performance and return on investment of the new solution? It’s important not only to demonstrate to your marketing and sales leadership that the new solution is effective and works as advertised, but also to ensure it’s producing the correct results without unintended side effects in sales lead generation.

While there’s an abundance of great solutions out there for lead generation services, it’s important not to lose sight of the forest for the trees. Understand the root cause of your problems and whether a new solution will really address them, have a technology roadmap in place to understand where your strengths and gaps are, and understand how you’ll measure success before you commit to purchasing.

3 Reasons How Email Marketing is Different from Cold Calling

How many times have you sent an email to the people on your contact list and not gotten any results? We’re betting that’s a lot, and well, we’re guessing you don’t like seeing those figures either. You probably do email blasting every day and send millions of mail a month, but have you ever wondered why your conversion rates don’t exactly seem to be improving, or at least hit your expected output? Maybe that’s because you do email marketing the same way you do cold calling: cold!

3 Reasons How Email Marketing is Different from Cold Calling

A wise man once said that what kills a business is a lack of sales. Such is true because money continues to prove that it is indeed the lifeblood which keeps companies up and running. Without it, a business crumbles to the ground. And well, your email marketing campaign is essential to helping your business make more money. Why? Because it generates leads and sales, that’s why!

So what do we mean when we say that email marketing should not be done like how we do cold calling? See for yourself in the points below.

REASON 1

I’m busy and I don’t know you. I’m going to press delete now.

Have you ever received any emails from people you don’t know? Well, if you have, then you know all about how to ignore such emails and how easy it is to just get them out of your inbox. As such, put yourself in the shoes of your email recipients. Do the people in your sales leads database actually want to receive your emails or newsletters? If they don’t know you personally, or just don’t want to be bothered, then they will be quick to get rid of your email, or just ignore it for the rest of the day… or even for all of time. After all, they’re busy and have much more pressing matters to attend to.

REASON 2

I never asked for an email from you. Why are you sending me one?

Receiving an email from an unknown recipient can often be annoying, especially when they keep doing it again and again. If you’re native to cold calling, then you’ve probably heard someone complain to you on the phone about how they never asked to be called, and asking you why you’re calling them. The same thing applies to email marketing often enough, and some of your prospects don’t want to be bothered with your emails, especially when they never asked to receive them, or subscribed to receive your newsletters.

REASON 3

I Don’t. Know. You.

Pretty similar to the first point, although without the factor of them being preoccupied by something else. Why doesn’t cold calling work all the time? Well that’s because the person being called has no idea he/she was going to be called, and also because they don’t know who the heck is calling them. So why does your email marketing campaign fail? That’s because relationships between you and your clients and prospects matter. If people knew you on a personal level, then they would be more receptive and probably take time to go out of their way and read your emails, let alone answer your phone calls.

 

Email marketing is not the same as cold calling; you can’t always get what you want from sending mail to random people on your business contact list. As such, it’s important to build proper relationships with your prospects before you start blasting like a laser cannon.

So, do relationships with your clients and prospects matter to your email campaign? We’d love to know what your take on email marketing is. Feel free to leave us a comment.

The Takeaways in Building Your Digital Sales Campaign 

Recollect the last digital marketing campaign that brushed you off your feet. Perhaps it was one that made you stop and think. Possibly it was one that made you snicker so hard you cried. Perhaps it was one that made you understand you required something you never at any point knew existed. Regardless of what it made you do or feel, the way that you recalled that it implies that it was in any event to some degree effective.

So how was that organization ready to interface with you so effectively? It surely wasn’t simply incredibly good fortunes, you’re too sharp for that! Continue reading…

Why Your B2B email notoriety or Reputation Matters in B2B Email Deliverability

B2B marketers battling for development in today’s economy know they have to get most extreme results for their B2B email marketing efforts, yet an excess of don’t comprehend the basic part deliverability plays during the time spent transforming business prospects into revenue driving clients. All the imagination and arranging that goes into a focused on B2B email marketing effort is useless if your messages don’t come to their expected inboxes. Each undelivered B2B email is a lost lead, and the cash you spent to gain that lead gets squandered. Continue reading…

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