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Is it Time to Shake-up Your Marketing Strategy?

Maximize your Lead Generation to enable Sales Transformation.

Telemarketing

The Four Basic Benefits in Having A Telemarketing Services in Your Business

  • Four Basic Benefits in Having A Telemarketing Services

    Four Basic Benefits in Having A Telemarketing Services

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It’s a marketing conundrum that the telephone offers the most direct method of getting through to potential business partners, but also has the greatest capacity to irritate them. And with the volume of telemarketing increasing year upon year, it stands to reason that your own telemarketing campaign must be highly targeted and professional to get results. Failure in one or both of these areas can result in wasted resources and damaged business reputations. So where and how can business to business telemarketing actually work for you?

Telemarketing can form an integral part of a sales and marketing campaign, either as a tool for gathering the data that will be the foundation for your direct marketing approaches, as a follow up to other forms of direct marketing, or as an up-front weapon for identifying your best sales prospects. The four basic benefits of having a business to business outbound telemarketing include:

Improving marketing data: at a basic level this may include gathering the contact details of decision makers and their usage of products and services relevant to your market, but further probing can deliver more in-depth information – perhaps on distribution channels for example.

Verification of your existing data: it’s your data, but is it a valuable asset? Only if it’s clean and accurate. A professional team of telemarketers can ensure that your data doesn’t embarrass you or let you down.

Lead generation: using a team of dedicated telemarketers to do this tough, up-front work can make more cost-effective use of your often highly paid field sales or telesales executives by allowing them to focus on closing sales rather than chasing business prospects.

Company profiling: this offers the opportunity to go beyond the type of superficial prospect data held by most businesses and gain a full understanding of how potential customers operate. Information on aspects such as their decision making processes and who they currently purchase from enables much better tailoring of sales and marketing approaches.

Reasons Why Telephone Surveys Should Be A Part of Your Business

  • TELEPHONE SURVEYS

    TELEPHONE SURVEYS

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I don’t mean to exaggerate when I say that the success or failure of any business depends upon the level of customer service a company provides. In fact, satisfied customer recommend a good company while those disgruntled customer can say many awful things about your company on the social media and influence thousands of people away from doing business with you. I think one of the best way of gauging the service of your company is by conducting telephone surveys.

WHY TELEPHONE SURVEYS ARE CRITICALLY IMPORTANT

Telephone survey can help a business discover the actions are necessary to have a customer service to the next phase, or it can validate the already-strong performance in order to deliver the customer satisfaction by simply and directly dialing and asking the customer of hoe they are doing. Telephone surveys also discover new product and service needs of the target market, thus it also gives input to the needs of the business. There are many ways to collect the data, a telephone survey is an expensive way to make an actionable information in real time. Telephone surveys also have the highest response rate compared to any type of survey methods.

These are a few of the reasons to consider this form of market research:

  • A better response to open-ended questions than self-administered surveys (due to probing);
  • More control over the order of presentation of questions versus skip ahead that frequently happens with self-administration;
  • Better success in avoiding item non-response;
  • Less reluctance on sensitive topics than face-to-face interviews;
  • Telephone surveys offer the ability to survey hard to reach groups.

A telephone survey conducted by our professional research company helps you take your service to the next level, while collecting vital customer information. So at Kick Start Sales Force, we will conduct the business with highest affairs.

Telemarketing: Help!!! A Robot is calling me

Telemarketing’s growing one side communication has tampered into what is called robocalling. This is a telemarketing practice that replaces a human entirely. In this method, everything is automated, contact numbers are dialed by a machine and a pre-recorded message is played to the recipient they answer the phone.

Robocalling with pre-recorded sales pitches is technically illegal according to Federal law. However, technology has made it easy to auto-dial numbers without getting tracked where the call are coming from, making the enforcement a fool. Frequent user of this method are politicians, which by the way is permitted because they aren’t trying to sell you anything –they just want to win your allegiance. Continue reading…

5 B2B Sales Call Elements that Swifts through the Prospects  

 

Every B2B marketing activity leads up to one thing –a phone call. Not surprisingly, reps that have the best phone skills are almost always the most successful. Being successful in this matter requires best technique and practice. Moreover, B2B tele prospecting is a tough job and that is to connect and set some time with business people.

There is one thing I learned from listening to thousands of calls every day and that is –whatever tool you are using to engage with prospects be it –email, lead nurturing, content, social media alert etc. It all ends in one media and that is call where relationship are forged or lost forever. Continue reading…

Telemarketing: Nasty Phrases a Telemarketer can Say to a Prospect

Warren Greshes, author of The Best Damn Sales Book Ever quoted:

“Sales is a rejection. Plain and Simple”

The difference between weak and strong sales representative is how they react with rejection. First, the worst sales reps, after rejection, will walk around the building to recover from the situation. The second one will recover right away after rejection just like nothing happened. Continue reading…

When New Sales Leads Mean New Direction

Marketing campaigns change directions all the time. Sometimes the best target market didn’t turn out to be what you thought. Other times, a new market suddenly pops up and you want a piece of it before competitors do.

There are more extreme cases though when a new market of sales leads will demand an entirely new direction for your business.

Continue reading…

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