One more reason why people think telemarketing loses out to the internet and social media is the number of respondents. Think of it like this, you have a particular office problem (glitchy servers, messy accounting documents, or even just dirty toilets). What gets you more advice from more people? Is it the single telemarketer or the thousands of users online who’ve had and resolved similar problems?

At first glance, you might think that crowdsourcing the response would win out. The reality though? Some problems are best solved via a dedication conversation.

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