As we all know, appointments are crucial when you’re dealing with business owners and Leads. We might not get the chance to rekindle what we lost when our appointment didn’t go well. The Sales depends on the appointment setters and this scares a lot of appointment setters. If the prospective consumer doesn’t agree then there’s no Sale that will take place.
Ideally, Appointment setters are the one who will speak briefly about the company services then when the prospective consumers agree then the appointment setters will transfer them to their sales representatives.
Sounds easy right? But it’s not; we are dealing with business oriented personnel’s. They are experienced with all sort of marketing strategies and not many will agree on what you have to offer (Based on the Script of the Appointment setters) so this takes a lot from appointment setters.
Who are we talking too?
Appointment setters are the one contacting leads to generate appointments, this leads are the one we called “Prospective Consumer” and this leads are the one S.R will endorse to prospect. So this will put a lot of pressure for Appointment setters.
Leads takes many forms, may it be an I.T leads, Accounting Leads or even Financial Leads. Those who take interest in a company’s services and products are considered a lead. This is the business of Lead Generation Businesses, finding a lead to be endorsed around the world.
At the end of the Call
When the call is done, and the results you’ve been looking isn’t what you’ve expected. You’ve have this feeling of letting the company down or that you’ve made another sale for the company. These two feelings are the only results after the call ended.
But don’t let this feelings overcome you, you may or may not get the sale but this shouldn’t stop you to make as many phone call for your company, it’s not how many calls you’ve made, but how many calls ended with a positive results. One or two calls that ended up with “No, Thank You” shouldn’t let your mind wonder, but this should make your mind change. As for a positive result, you shouldn’t boast about your achievement but rather be challenge on how many calls you can get to transfer.
Being an appointment setter is hard, so why not be nice with them or better yet, respect one another. Caller and Clients, You should both respect each other to have an understanding. Not everything that goes well will stay and not everything that goes bad stays bad.